Federation of Drug & Alcohol Practitioners
Substance Misuse Management in General Practice (SMMGP)

Terms & Privacy

Use of this site is subject to the following Terms and Conditions

Your use constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.

FDAP reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party. In no event will FDAP be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

FDAP does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

FDAP takes no responsibility for the content of external Internet Sites.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.

If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

Viruses, hacking and other offences

You shall not (a) knowingly introduce any viruses into the Site or (b) attack (or instigate or facilitate the attack of) the Site or Services via a denial-of-service attack or a distributed denial-of-service attack, or (c) use the Site or Services for any purpose which is unlawful, abusive, libellous, obscene or threatening.

A breach of this clause may constitute a criminal offence. We may report any such breach (whether actual or suspected) to the relevant law enforcement authorities and you agree to co-operate with those authorities.

You shall be responsible for ensuring that you have in place on such systems appropriate Virus protection processes and software.

We will not be liable for any losses caused by any form of attack or viruses that may infect your computer equipment, computer programs, data or other proprietary material due to use of the Site or Services.

FDAP Individual Membership Terms and Conditions

When you click to submit your application on line, or you fax, post, telephone or e mail us with details of your application, you are making an offer to subscribe to FDAP which, if accepted by us, will result in a legally binding contract.

At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person.

For on line applications you will receive an email. If you have supplied your email address, acknowledgement that your application has been received and is being processed does not yet mean that the contract between us is formed. A legally binding contract is formed on the date we send you and acceptance email or letter. This will be sent out when all your documents have been received and assessed.

For applications made verbally or via a written application form or e mail; the contract between us will be formed when we email or send you confirmation of membership acceptance. This will be sent out when all of your documents have been received and assessed.

We offer a seven working days’ cooling off period for new members, effective from the day your application is accepted. This will allow you to cancel your subscription without any penalty. If you wish to cancel your new member subscription, you must notify us within these seven working days in writing, by letter, fax or e-mail.

By proceeding with or renewing an application you are confirming that, as a member of FDAP, you will abide by the FDAP’s Code of Practice. All FDAP members sign up to this Code on joining, and reaffirm their commitment on an annual basis. Once accepted you are welcome to use the FDAP logo and cite membership of FDAP in communications as long as you remain a member. You can also choose to include your details on the Directory of Practitioners on our website. Failure to adhere to the Code of Practice, resulting in a formal complaint made against you, may result in a disciplinary procedure being implemented. In the course of your application for membership and for qualifications we may ask for provision of references and reports from your workplace manager and/or supervisor.

By proceeding with or renewing an application you are also agreeing to allow us to confirm with members of the public that you are a member of FDAP if an enquiry is made. We reserve the right not to fulfil, or to cancel, your application if we are unable to obtain payment authorisation from the issuer of your card or from your bank in the case of direct debit payments.

If you are accepted into membership, but it subsequently turns out that any or all of the information provided by you was misleading or false, we reserve the right to revoke the membership with immediate effect, without the right of appeal.

We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase within your renewal communication. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible.

You agree that we will not be responsible for failure to deliver information to you if you have supplied us with an incorrect email or home address or have failed to notify us of an address change.

We reserve the right to dispose of incorrectly addressed envelopes/e-mail address and their contents without an obligation to refund your membership fee if they are returned to us.

We will not be liable to you for any delay in delivery or non-delivery of information relating to your membership in the following circumstances:

  • Where the issuer of your payment card refuses to authorise payment for your FDAP Membership to us.
  • Where such delay or failure is due to circumstances beyond our control (see Force Majeure below).

Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

In which case, we will deliver as soon as is reasonably possible.

Your FDAP Membership is a rolling agreement which will automatically renew upon the anniversary of your application. You will receive a renewal notice in advance of the anniversary of your application date, informing you of your entitlement to cancel and of any changes to Direct Debit/other payment agreements. Any payment arrangements that have been made by Direct Debit will automatically continue, unless you notify your bank/building society that you wish to cancel it.

If you wish to cancel your membership, you must inform us of your intention to cancel a minimum of ten working days prior to the anniversary of your application. This notice should be provided directly to us, in writing by letter, fax or e mail.

No refunds will be provided unless the notice requirements are complied with.

Once renewal of your membership has occurred, it will still be possible to cancel your membership, but we are not obliged to offer a refund, if notice has not been given.

Fees displayed on the website will prevail at all times in relation to orders placed online.

Fees displayed on an application form, or quoted by an FDAP representative, will prevail in relation to membership subscriptions placed verbally or by post. You may make a one-off payment for a one year membership subscription, new or renewal, by cheque, credit/debit card or bank transfer.

Lapsed memberships

If your individual membership has lapsed for a period of one year or more, you will be required to complete a new membership application form (ensuring you quote your lapsed membership number in the form to ensure a duplicate member record is not created). Please contact the FDAP team to arrange payment at fdap@smmgp.org.uk.

Fees are for individual membership only.

If you are not using your own credit/debit card to pay for the membership subscription, you must ask the permission of the credit/debit card holder before entering the payment details. When you offer to subscribe to FDAP either on-line, by post or verbally, you are confirming that you have obtained the express prior permission of the credit/debit card holder. Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider.

These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

Diligence and care should be taken when using the information provided. All services are subject to copyright law. We use our best endeavours to ensure all information provided by us is as up to date as possible.

However, you should not rely on the information provided as the sole basis for making business, legal or other decisions. You should seek appropriate independent advice before making any such decisions.

The content of all FDAP publications are the opinion of the author.

We may change these terms and conditions at any time upon giving you 14 days prior written notice. The most recent edition of these terms and conditions will be binding upon you. Members may exit the contract without penalty if they do not accept any proposed variation.

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us.

We will respond to any complaint or query received within five working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out.

Termination

Without affecting any other rights and remedies which we may have and without liability to you for any losses which may result, we may terminate these terms and conditions:

  • immediately and without notice if,
    i. in our sole opinion, you materially breach any of these terms and conditions, or fail to adhere to the FDAP Code of Practice;
    ii. you fail to renew your membership;
    iii. we are required by any applicable law to terminate these terms and conditions; or
  • at any time by giving you 7 days' notice in writing.

On any termination of these terms and conditions your right to use FDAP Services including the use of the logo and citation of membership shall cease.

FDAP Affiliate Membership Terms and Conditions

When you click to submit your application on line, or you fax, post, telephone or e mail us with details of your application, you are making an offer to subscribe to FDAP which, if accepted by us, will result in a legally binding contract.

At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person.

For on line applications you will receive an email. If you have supplied your email address, acknowledgement that your application has been received and is being processed does not yet mean that the contract between us is formed. A legally binding contract is formed on the date we send you and acceptance email or letter. This will be sent out when all your documents have been received and assessed.

For applications made verbally or via a written application form or e mail; the contract between us will be formed when we email or send you confirmation of membership acceptance. This will be sent out when all of your documents have been received and assessed.

We offer a seven working days’ cooling off period for new members, effective from the day your application is accepted. This will allow you to cancel your subscription without any penalty. If you wish to cancel your new member subscription, you must notify us within these seven working days in writing, by letter, fax or e-mail.

By proceeding with or renewing an application you are confirming that, as a member of FDAP, you will abide by the FDAP’s Code of Practice. All FDAP members sign up to this Code on joining, and reaffirm their commitment on an annual basis. Failure to adhere to the Code of Practice, resulting in a formal complaint made against you, or one of your members of staff, may result in a disciplinary procedure being implemented. In the course of your application for membership and for qualifications we may ask for provision of references and reports from your workplace manager and/or supervisor.

Once accepted you are welcome to use the FDAP logo and cite membership of FDAP in communications as long as you remain a member. You also agree to include your details on our website.

We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase within your renewal communication. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible.

By proceeding with or renewing an application you are also agreeing to allow us to confirm with members of the public that your organisation is a member of FDAP if an enquiry is made. We reserve the right not to fulfil, or to cancel, your application if we are unable to obtain payment authorisation from the issuer of your card or from your bank in the case of direct debit payments.

If you are accepted into membership, but it subsequently turns out that any or all of the information provided by you was misleading or false, we reserve the right to revoke the membership with immediate effect, without the right of appeal.

You agree that we will not be responsible for failure to deliver information to you if you have supplied us with an incorrect email or home address or have failed to notify us of an address change.

We reserve the right to dispose of incorrectly addressed envelopes/e-mail address and their contents without an obligation to refund your membership fee if they are returned to us.

We will not be liable to you for any delay in delivery or non-delivery of information relating to your membership in the following circumstances:

  • Where the issuer of your payment card refuses to authorise payment for your FDAP Membership to us.
  • Where such delay or failure is due to circumstances beyond our control (see Force Majeure below).

Neither party shall be liable to the other for any delay or non-performance of its obligations by reason of matters beyond its control including, but not limited to, any act of terrorism, war, riot, civil commotion, compliance with any law or government order, fire, flood or storm, strikes, or any other industrial dispute, delay in transit, power failure, postal delay, or any event that cannot be reasonably be planned for or avoided.

In which case, we will deliver as soon as is reasonably possible.

Your FDAP Membership is a rolling agreement which will automatically renew upon the anniversary of your application. You will receive a renewal notice in advance of the anniversary of your application date, informing you of your entitlement to cancel and of any changes to Direct Debit/other payment agreements. Any payment arrangements that have been made by Direct Debit will automatically continue, unless you notify your bank/building society that you wish to cancel it.

If you wish to cancel your membership, you must inform us of your intention to cancel a minimum of ten working days prior to the anniversary of your application. This notice should be provided directly to us, in writing by letter, fax or e mail.

No refunds will be provided unless the notice requirements are complied with.

Once renewal of your membership has occurred, it will still be possible to cancel your membership, but we are not obliged to offer a refund, if notice has not been given.

Fees displayed on the website will prevail at all times in relation to orders placed online.

Fees displayed on an application form, or quoted by an FDAP representative, will prevail in relation to membership subscriptions placed verbally or by post. You may make a one-off payment for a one year membership subscription, new or renewal, by cheque, credit/debit card or bank transfer.

We may change these terms and conditions at any time upon giving you 14 days prior written notice. The most recent edition of these terms and conditions will be binding upon you. Members may exit the contract without penalty if they do not accept any proposed variation.

These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us.

Complaints

We will respond to any complaint or query received within five working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out.

Lapsed memberships

If your membership has lapsed for a period of one year or more, you will be required to complete a new membership application form (ensuring you quote your lapsed membership number in the form to ensure a duplicate member record is not created). Please contact the FDAP team to arrange payment at fdap@smmgp.org.uk.

These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us.

Termination

Without affecting any other rights and remedies which we may have and without liability to you for any losses which may result, we may terminate these terms and conditions:

  • immediately and without notice if,
    i. in our sole opinion, you materially breach any of these terms and conditions, or fail to adhere to the FDAP Code of Practice;
    ii. you fail to renew your membership;
    iii. we are required by any applicable law to terminate these terms and conditions; or
  • at any time by giving you 7 days' notice in writing.

On any termination of these terms and conditions your right to use FDAP Services including the use of the logo and citation of membership shall cease.

Privacy statement

Data controller

Any personal information that you provide on this website is controlled by Federation of Drug and Alcohol Practitioners (FDAP).

Your personal information

Sometimes you will be asked to submit personal information about yourself (e.g. name, address and email address) in order to receive or use services on our websites or from our organisation. Such services include events, newsletters, publications, information and advice.

By entering your details in the fields requested and pressing 'Submit', or by sending this information via application forms in the post, by fax, by email or via other web based platforms you are consenting to the processing of your information by FDAP and its agents in accordance with this Data Policy. You may also provide personal information to us when you contact us by email, telephone or letter. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you have requested. FDAP will, at all times, act in accordance with current legislation and aim to meet current Internet best practice.

Use and storage of your personal information

When you supply any personal information to FDAP we have legal obligations towards you in the way we deal with that information. We must collect the information fairly, that is, we must explain how we will use it. This Data Policy explains how we will use your personal information.

We will use personal information provided by you or gathered by FDAP for the following purposes:

  • to help us identify you and the membership you hold with us, both for our own purposes and for approved providers and members of the public who ask to verify membership;
  • if you are a member, to administer your membership record, inform you of campaigns, promotions and offers, provide services and fulfil our obligations to you as an FDAP member (including billing);
  • to communicate with you generally;
  • to provide you with information about services or opportunities offered by FDAP, or its carefully selected partners including our sister organisation Substance Misuse Management Good Practice (SMMGP);
  • research, survey completion and profiling;
  • statistical analysis and behavioural analysis;
  • to improve the services provided by FDAP;
  • to detect, investigate and prevent activity we think may be potentially illegal, unlawful or harmful, including:
    - fraud prevention and detection (including credit scoring and credit checking where we have sought your consent);
    - to enforce our Privacy Policy, Terms and Conditions;
    - to comply with our legal obligations.

If you are a member, we also collect and process your data in accordance with the notices provided to you when you join and in the course of your membership; however, this Policy also applies to your data.

We will hold your personal information on our systems for as long as is necessary for the purposes set out above and we will remove it when the purposes have been met, unless you opt-in for future communications with us.

Where you are receiving newsletters or promotional emails we will, on each communication, offer you an easily executable 'opt-out' option, which will allow you to remove yourself from any future mailings. You can also email us if you do not wish to receive newsletters at fdap@smmgp.org.uk.

You also consent to us confirming the existence of your membership to approved providers who you wish to obtain services from where either the services are only available to FDAP members or a benefit (such as a discount) is provided by those providers to FDAP members.

Sharing of your personal information

FDAP may share your personal information with third parties in the following ways:

  • We sometimes use agents and service providers to process personal information on our behalf. For example, we use third parties to send postal mail, email campaigns and to maintain our IT systems. Where we use agents and service providers to process your personal information, we will ensure that they have adequate security measures in place and are governed by our privacy policies in respect to the use of your personal information.
  • A member of the public or an organisation may request information confirming that you are a member of FDAP and we will provide this information.
  • We will release your personal information when we are required to do so by law.
  • We will release your personal information to others when you have given your consent to that release.
  • FDAP may occasionally present a promotion that is sponsored by a third-party company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s) we will make this clear at the point of collection of your information.

We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and/ or to protect our rights, property, safety, members, or others.

In some circumstances we may transfer your personal information to countries outside of the European Economic Area, where data protection safeguards are not as high as they are in the UK. If this occurs we will ensure that adequate procedures are put into place to protect your personal information.

Access to your personal information

You have the right to request a copy of the personal information FDAP holds about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information. Please address requests to fdap@smmgp.org.uk or to our postal address.

If you would like to correct any inaccuracies in your data, this can be done free of charge. To do this, you should:

  • put your request in writing;
  • provide us with enough information to identify you (e.g. membership number, username, registration details); and
  • specify the information that is incorrect and what it should be replaced with.

References that have been supplied as confidential will not be available on a subject request basis.

Cookies

To make this site simpler to use, we sometimes place small files on your computer. These are known as cookies, almost all websites do this too. Cookies have many uses and most are not damaging to your privacy, all of the cookies used on this web site fall into that category. We do not use cookies that collect or transfer your personal data to other web sites for advertising or any other purpose.

Cookies are used on this site purely to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task;
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested;
  • measuring how many people are using the site, so it can be made easier to use and there's enough capacity to ensure it is fast enough.

We use Google Analytics to measure how many people use this site. We do this to make sure the site is meeting users' needs and to understand how we could improve it.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store any personal information (e.g. your name or address) so this information cannot be used to identify who you are. We also do not allow Google to use or share our analytics data.

The following cookies are used by Google Analytics:

  • _utma stores a randomly generated number for 2 years
  • _utmb stores a randomly generated number for 30 minutes
  • _utmc stores a randomly generated number until you close your browser
  • _utmz stores a randomly generated number and anonymous information on how the site was reached (e.g. direct or via a link or a search) for 6 months

The following cookie is used to provide other normal website functions:

  • asp.net_sessionid stores a randomly generated number until you close your browser

If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However this is likely to adversely affect the functionality of websites you visit.

For further information visit: www.allaboutcookies.org.

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